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Your AIMA Appointment: What to Bring

What to take to an AIMA residence-permit appointment, what happens at the counter, and the difference between losing your slot and losing your application — they are not the same thing.

Last verified: July 2026

This guide covers the AIMA appointment itself: the file you take, what happens at the counter, and what happens afterwards. It applies to the in-person appointment at which AIMA receives a residence-permit application and, where necessary, captures your biometrics. The rules it leans on are Lei n.º 23/2007 and its regulation, Decreto Regulamentar n.º 84/2007.

It does not cover getting the appointment in the first place (How to Book an AIMA Appointment), or what happens when one is missed or cancelled (Missed or Cancelled AIMA Appointment). Nor does it cover the contact details AIMA holds for you (Update Your Contact Details with AIMA) — read that one first, because the appointment notice, the payment slip and eventually the card itself all go to whatever address and e-mail AIMA has on file. And it does not replace your route guide: the route decides the route-specific documents. This guide covers the file almost everybody brings, then hands you back to Work Residence (D1), Digital Nomad (D8), Passive Income (D7), Entrepreneur (D2), Highly Qualified, Researcher, Student Residence, CPLP Residence or Family Reunification for the rest. For general grounding on documents, see The Documents You'll Need. If you are not sure which route you are even on, start with Which Immigration Route Is Right for You?.

At a glance

  • What this is: the in-person appointment at which AIMA receives your application and, if needed, takes your biometrics
  • The rule that governs the day: an application must be filed with all the required elements, on pain of refusal — Decreto Regulamentar n.º 84/2007, art. 51.º n.º 13
  • Cost of the appointment: nothing. AIMA appointments are free
  • Forms: Modelo 1 always; Modelo 4 (termo de responsabilidade) where applicable — and Modelo 4's signature must be recognised by a notary, a lawyer or a solicitador
  • Photographs: follow your appointment notice. There is no published nationwide two-photo rule for residence permits
  • Originals: exhibited and scanned. AIMA does not keep them
  • Biometrics: facial image and fingerprints, in person — collected only where existing data cannot be reused, and deleted if the application is refused
  • Who must appear: you, in person, for biometrics. A lawyer may present the request. For a minor, one parent is enough
  • The decision: not taken at the counter
  • Your card: AIMA says all cards are sent by registered post with acknowledgement of receipt to the address on the application
  • Lawyer required? No. But a refusal, or enforcing a legal deadline against AIMA, is a lawyer's job

Is this guide for you?

Read it if you have an AIMA appointment for a residence permit — a first grant with a consular visa, a CPLP permit, an Article 122 case, a renewal that requires biometrics, or a family-reunification case. Read it before you go, not on the morning.

Skip it if your appointment is with a consulate rather than AIMA (that is the visa stage, and your route guide covers it), if you are an EU/EEA/Swiss citizen registering at a *câmara municipal*, or if AIMA has told you your case runs entirely online without an in-person step.

One-minute summary

You arrive with a complete file. The counter checks your identity against your originals, scans the documents, takes your biometrics if AIMA does not already hold usable ones, and formally receives the application. Nothing is decided there. Then you wait, and AIMA may come back asking for more.

Two failures dominate this day, and they are opposites. The first is arriving with a gap and being turned away — you keep your documents but lose the slot. The second is believing that a gap found *later* is fatal, and giving up on an application that the law still gives you a right to save. The rest of this guide is mostly about telling those two apart.

The rule that governs the day

*Official Requirement.* Decreto Regulamentar n.º 84/2007, art. 51.º n.º 13 — in the wording given to it by Decreto Regulamentar n.º 1/2024, in force since 17 January 2024 — says that applications must be filed with all the required elements, on pain of refusal ("todos os elementos exigíveis [...] sob pena de recusa").

That is a legal rule, not an AIMA mood. It is why the whole of this guide exists, and it is why you check the file the night before rather than the morning of.

You may have read that this became AIMA policy "on 28 April 2025". Do not rely on that date. We could not find it in any AIMA publication or in the *Diário da República*; it appears only in press coverage. The underlying rule is real, older, and stronger — so cite the regulation and forget the date.

What "refusal" means here — and what it does not

The word *recusa* in that article does a lot of damage when it is read loosely, because it describes one specific event: the service refusing to receive an application that arrives incomplete. Two very different things get confused, and the confusion is expensive.

Event one — the counter refuses to receive the file. Your file is incomplete on the day. AIMA does not take it. No application exists, nothing was submitted, nothing is pending. You keep your papers and you lose the appointment slot that may have taken months to get. This is real and it is common, and it is the entire reason to turn up complete.

Event two — an *indeferimento*. This is a reasoned decision refusing the application you actually filed. It is a different animal, it comes later, and it does not arrive out of nowhere.

*Legal Interpretation.* Once an application has been received, Portuguese administrative law gives you rights that a missing document does not extinguish. The Código do Procedimento Administrativo, art. 108.º provides that where an application has shortcomings, the applicant "é convidado a suprir as deficiências" — is invited to remedy them. Lei n.º 23/2007, art. 96.º n.º 4 suspends the analysis and gives 10 days to supply what is missing. And CPA arts. 121.º and 122.º guarantee a prior hearing before any unfavourable decision, with a period of not less than 10 days, in which you may say your piece and produce documents.

Both halves of this are true, and people are damaged by hearing only one. *Turn up complete or lose the slot* is correct — an incomplete file can simply be refused at the counter. But *a missing document means final rejection with no way back* is wrong, and it frightens people out of exercising real procedural rights. If your application was received and AIMA later finds a gap, you are entitled to be invited to fix it, to a suspension of the analysis, and to a hearing of at least 10 days before any refusal. Read every letter AIMA sends you. Note its deadline. Answer it.

Before anything else: the details AIMA holds for you

*Practical Advice.* AIMA reaches you through the contact details on your file, and it reaches you at every stage: the appointment notice, the payment slip, any request for further documents, the decision, and the physical card. If the address is stale, the card goes to the wrong door. If the e-mail is stale, the published procedure for recovering a card that came back undelivered — an e-mailed *convocatória* — never reaches you either. A stale address loses the card; a stale e-mail destroys the way back. Fix both before you go: Update Your Contact Details with AIMA.

The universal file

These items appear in almost every AIMA residence-permit appointment. Cross-check against your route guide and against your appointment notice — where they differ, the notice wins.

Identity

  • Your passport, the original. Valid, in good condition, and the same one whose number appears on the application.
  • The visa or permit that brought you here — the residence visa in the passport, or your current residence permit if this is a renewal or a change.
  • The appointment notice itself, printed. It carries the date, the time, the office, and often the exact list AIMA expects from you. It is the single most authoritative document you own about this appointment.

Where you live — the item that fails most files

*Official Requirement.* AIMA does not just want an address. It wants the legal basis on which you occupy it. The instrument is AIMA's own "Minuta Declaração de Alojamento" — a declaration under oath (*sob compromisso de honra*) in which you state your address and name the legal basis of occupation: owner, usufructuary, tenant, or *comodatário* (someone lent the property). You then attach the evidence that matches the basis you claimed — the land-registry certificate or its access code if you own it, the lease if you rent, the lender's declaration if you are hosted.

If you are not named on the lease — the classic case of a room in a shared flat, or living with a partner whose name is on the contract — AIMA requires more: a further declaration under criminal responsibility, and a tax-authority (AT) certificate of your *domicílio fiscal*, less than 30 days old. Order that certificate in time; it expires quickly by design.

A junta de freguesia *atestado* is not accepted. AIMA states it plainly: "Não são aceites como meio de prova atestados emitidos pelas Juntas de Freguesia." This is one of the most common and most expensive mistakes in the whole process, because the *atestado* is easy to obtain, feels official, and is exactly the document a well-meaning neighbour will tell you to get. It will not do the job. Use AIMA's *Minuta Declaração de Alojamento* and the evidence that matches your legal basis.

Your Portuguese numbers

  • NIF — proof of registration with the tax authority.
  • NISS — proof of registration with Social Security.

*Official Requirement.* Whether AIMA's list for your route requires the NISS is a route question, not a universal one — but for several of the main routes it does. AIMA's Article 88(1) list for work residence, for instance, expressly requires proof of both NIF and NISS. Check your route guide, and check your notice. If either number is on your list, get it well in advance: the NISS in particular is widely reported as the slowest thing on the file to obtain, and it is not something you can fix on the morning.

The forms

  • Modelo 1 — AIMA's application form. Always. Completed, and signed. Its text is also what certifies that your documents were digitised with the originals exhibited, which is why you must physically bring them.
  • Modelo 4 — the *termo de responsabilidade*, where your case calls for one (typically where someone else undertakes responsibility for your subsistence or accommodation).

Modelo 4's signature must be recognised. The signature on a *termo de responsabilidade* has to be recognised by a notary, a lawyer or a *solicitador*. A Modelo 4 that is merely signed at home is a same-day rejection cause, and almost nobody is told this in advance. It costs a small fee and a short appointment with a lawyer or *solicitador*. Do it days before, not hours before.

Photographs — the rule that is not a rule

*Best Practice.* Follow your appointment notice, and only your appointment notice.

There is a widely repeated claim that AIMA requires two passport photographs if your appointment is at the Odivelas or Aveiro shop. We could not source it anywhere. No AIMA page says it. The "two identical passe-type colour photographs on a plain background" wording is genuine — but it belongs to the visa chapter of Decreto Regulamentar n.º 84/2007 (art. 12.º), not to the residence-permit document list (art. 53.º), and AIMA's own "Documentos Necessários" lists never mention photographs at all. Odivelas and Aveiro happen to both be *Loja do Cidadão* units, which is very likely where the folklore started.

So: the facial image is normally captured at the counter as part of biometrics. If your notice asks for photographs, bring them. If it does not, you are not required to have them by any rule we could find. Two photographs cost almost nothing, so carry a pair if it makes you feel better — but do not let anyone tell you your file will fail without them, and do not let a photo booth become the reason you are late.

Criminal record

Where your route requires a criminal-record certificate, check it has not expired, and check the apostille or legalisation and the certified translation, if the issuing country calls for them. The one age rule we could confirm is that applicants under 16 are exempt from the criminal-record document.

The route decides the rest

Everything above is common ground. The document that actually anchors your application is route-specific, and it is the one AIMA reads first:

*Practical Advice.* Do not assume the consulate's file travelled to AIMA, or that anything you handed over months ago is still current. Bring originals, and bring refreshed versions of anything time-sensitive — criminal-record certificates, income evidence, the *domicílio fiscal* certificate. AIMA is assessing the file in front of it today.

Biometrics

*Official Requirement.* Biometric capture means a facial image and fingerprints, taken in person. Your signature appears on the card.

Two things about it are worth knowing, and both are reassuring.

It is not always taken. Under Decreto Regulamentar n.º 84/2007, art. 51.º n.º 14, biometric data is collected only where the data already held — from your visa file or from the database — cannot be reused. If AIMA already holds valid, usable biometrics for you, a fresh capture is not required, and some processes stay entirely digital as a result.

It is deleted if you are refused. If the application is refused, the biometric data collected for it is deleted. That is a sourced legal position, not a courtesy.

*Best Practice.* Fingerprint scanners dislike very dry skin, fresh cuts, henna and hand cream applied on the way in. None of that is dramatic — just do not moisturise before you go. For the facial image, expect to show your full face: remove hats and non-prescription tinted glasses. Head coverings worn for religious reasons are normally accommodated, provided the face is visible.

Do not assume young children are exempt from biometrics. You may read that under-6s or under-12s are exempt. We could find no published age exemption for biometrics. The only age rule we could confirm anywhere is that under-16s are exempt from the *criminal-record* document — a different thing entirely. Take the child, and follow the notice.

Originals: exhibited and scanned, not kept

*Official Requirement.* AIMA digitises your documents with the originals exhibited — that is the wording Modelo 1 itself certifies. You show the originals, they are scanned, you take them home.

So bring originals, not photocopies or photographs on a phone. And keep your own copy of everything you hand over, plus photographs of every page on your phone. If a document later goes astray, that record is what saves you.

Who has to be there

  • You. If biometrics are being captured, the applicant must appear in person. There is no way around that one.
  • A lawyer or representative may *present* the request on your behalf (Decreto Regulamentar n.º 84/2007, art. 51.º n.º 3), and Lojas AIMA run dedicated lawyer windows — typically 11h30 to 12h00, with a maximum of three processes per lawyer. That helps with the paperwork; it does not exempt you from showing up for your own fingerprints.
  • A minor has the request presented by their legal representative — and, importantly, one parent is enough. For children born in Portugal, AIMA says the request may be presented "por qualquer dos progenitores" — by *either* parent. You do not both need to take the day off.

*Practical Advice.* Do not count on an interpreter. We could find no published right to an interpreter at an AIMA residence appointment; the interpreter right in Lei n.º 23/2007 attaches to refusal of entry at the border, which is a different situation. Nothing stops you bringing a Portuguese-speaking friend, and if you are not comfortable in Portuguese it is a sensible thing to do — but treat it as your arrangement, not AIMA's obligation.

What actually happens on the day

Step 1 — Check-in

Arrive early with the printed notice. Offices can be strict about the time on it.

Step 2 — Identity and documents

Your identity is checked against your original documents. The file is examined and, if complete, formally received. This is the point at which art. 51.º n.º 13 bites: an incomplete file can be refused here.

Step 3 — Biometrics

Facial image and fingerprints, if AIMA cannot reuse what it already holds.

Step 4 — Payment

AIMA's charges are settled at or around the appointment, normally through a DUC payment reference. Check the current fee table shortly before you go rather than trusting an old total.

Step 5 — You leave with a receipt, not a decision

Nothing is decided at the counter. The application goes off to be analysed against the legal conditions. Keep every receipt and every reference number.

*Common Mistake.* A successful appointment is not an approval. It means your application was accepted for analysis. AIMA can still come back with requests, and it will come back through the contact details it holds for you.

After the appointment

If AIMA asks for more documents

*Official Requirement.* You get a period of not less than 10 days to supply what is asked for (Lei n.º 23/2007, art. 96.º n.º 4 for the study and research permits; the CPA's general rule of a "prazo não inferior a 10 dias" otherwise). Read the request carefully, identify the deadline, send exactly what was asked for, and keep proof of submission. Do not pad the reply with unrelated documents to look helpful — it slows the file down.

If the application is refused

*Official Requirement.* A refusal must be notified in writing, with its grounds, and must tell you of the right to judicial challenge, the deadline, and the competent court (Lei n.º 23/2007, art. 82.º n.º 8). If the letter you received does not do those things, that is itself something to raise.

The route to challenge it is an *ação administrativa*, and the deadline is three months (Código de Processo nos Tribunais Administrativos, art. 58.º). Three months sounds generous and disappears quickly.

Read the grounds first, because a refusal for a missing document is a different problem from a refusal on inadmissibility, on criminal or security grounds, or because the underlying basis of your route (the job, the relationship, the income) is not accepted. Challenging a refusal within a filing window, in an administrative court, is not a form-filling exercise. That is a lawyer's job.

If AIMA simply does not decide

*Legal Interpretation.* This is the part almost nobody is told. Lei n.º 23/2007, art. 82.º n.º 7 still provides that if AIMA fails to decide within 90 days (a grant) or 60 days (a renewal), for reasons not attributable to the applicant, the application "entende-se como deferido" — is deemed granted — and the residence title is to be issued immediately.

Be precise about the scope, because this is easy to get wrong in both directions. Tacit approval was repealed for family reunification. For ordinary residence permits it survives: art. 82.º was not among the articles amended in the 2025 reform.

And be realistic about what it buys you. AIMA will not simply hand you a card because a clock ran out. A deemed grant is a legal position you assert — and asserting it against a public authority, in the right forum, within the right deadline, is a lawyer's job. What this fact does is stop you assuming that silence is normal and that you have no rights. It is worth knowing you have one.

Your residence card: how it reaches you

Here our sources genuinely disagree, and we would rather show you the disagreement than pretend it away.

What AIMA says it does. AIMA's own FAQ (March 2026) states that all residence cards issued are "enviados, por correio registado com aviso de receção, para a morada indicada no seu pedido" — sent by registered post with acknowledgement of receipt, to the address given in your application. AIMA also publishes a whole recovery procedure for cards that CTT returns undelivered, which only makes sense if cards are posted.

What the regulation says. Decreto Regulamentar n.º 84/2007, art. 71.º says the title is "sempre entregue presencialmente" — always delivered in person, at AIMA's services, after the biometric data has been collected and confirmed.

What the fee table implies. The current table prices in-person delivery at €29.90. You do not normally charge for the default, which suggests postal delivery is the default and in-person collection is the paid option.

*Practical Advice.* Plan on the basis of what AIMA says it actually does — registered post to the address on your application — while knowing the regulation still says otherwise and that in-person delivery carries a €29.90 fee. Fortunately, the conclusion is identical whichever text you follow: the address AIMA holds is where your card goes. Which is exactly why Update Your Contact Details with AIMA is the prerequisite guide and not an afterthought.

If the card does not arrive

CTT leaves a notice, and the card waits at a CTT store. If nobody collects it, it goes back to AIMA. The published recovery path is a *convocatória* — AIMA e-mails you to come and collect it at a Loja. Note what that means: the recovery for a card lost by a stale address is an e-mail to your address on file. If the e-mail is stale too, the loop closes on you.

If the card is wrong

*Official Requirement.* Decreto Regulamentar n.º 84/2007, art. 72.º: if you complain and the complaint is upheld because the issuing service made an error, you get a new card free of charge — provided you complain within 30 days of delivery. Check the card the day it arrives: name, spelling, date of birth, nationality, validity, the lot. Thirty days is not long, and after it, a replacement is priced like any other.

For completeness, and for errors that are not AIMA's fault: a second copy of a card costs 50% of the emission fee (a third or later copy, 100%), and a replacement because your details changed costs 25%. The second-copy route is built for loss or theft and requires a police report.

Fees

*Official Requirement.* The appointment itself is free. AIMA's charges are for the application and the title, and they sit in AIMA's own fee table — which was re-indexed on 1 March 2026 and is re-indexed regularly.

As a rough shape of the current table: receipt and analysis of a temporary permit is €133.00 and the title itself €114.30 (reduced by 25% if you file through the digital channel). In-person delivery of the card is €29.90. Urgent issuance is +€47.80, and produces the card by the second working day after a favourable decision.

*Watch out.* The table changes. Do not budget from this page, from an old forum post, or from what a friend paid last year — open the current AIMA fee table immediately before your appointment and take the number from there.

How long does it take?

*Observed Practice.* There is no dependable published nationwide average for how long a card takes after the appointment, and we will not invent one. AIMA's own planning documents for 2026 still target deciding only a portion of renewals within the legal deadline, and it still lists the inherited backlog as a live objective. Treat any figure you are quoted — by us, by a forum, by a lawyer — as observed practice, not as a promise.

What you *can* rely on are the legal deadlines: not less than 10 days for you to answer a request for documents, three months to challenge a refusal in court, and the tacit-approval periods of 90 days (grant) and 60 days (renewal) discussed above.

Common mistakes

  • Bringing photocopies or phone photos instead of originals.
  • A Modelo 4 whose signature was never recognised by a notary, lawyer or *solicitador*.
  • A junta de freguesia *atestado* as proof of address. It is not accepted.
  • An accommodation declaration that states an address but never names the legal basis of occupation.
  • Living in a flat you are not named on, and arriving without the *domicílio fiscal* certificate — or with one more than 30 days old.
  • Assuming the consulate's file transferred to AIMA, and bringing nothing new.
  • An expired criminal-record certificate, or one never apostilled or translated.
  • Arriving without the NIF or NISS evidence your route's list requires.
  • Not reading the appointment notice, which frequently lists exactly what is expected.
  • Chasing two passport photographs because of a rule that does not appear to exist, and missing something that does.
  • Applying hand cream on the way in.
  • Believing a completed appointment means approval.
  • Believing a missing document means the application is dead. It usually means a 10-day letter.
  • Travelling on the strength of a receipt.
  • Failing to keep copies, receipts and reference numbers.

Are you still legal — and can you travel?

*Official Requirement.* An application receipt is not a travel document. AIMA says so directly: the receipt "não é um documento de viagem" and cannot be used to move around other Schengen countries. Attending an appointment does not change that.

What the receipt *does* do, in a renewal, is preserve your position at home: under Lei n.º 23/2007, art. 78.º n.º 7, the renewal receipt "produz os mesmos efeitos do título de residência" — it has the same effects as the residence permit — for 60 days, renewable. It preserves your right to reside and to work. Carry it together with the expired card; AIMA says to carry both.

*Practical Advice.* AIMA issues no travel declarations ("A AIMA não emite declarações para efeitos de viagem"), and it does not publish a blanket instruction not to travel. Its positive advice is to travel with your residence permit. Draw the obvious conclusion: if you do not yet hold the card, travelling outside Portugal while your case is open carries a re-entry risk that only you can weigh, and no document AIMA will give you removes it.

AIMA appointments are free. Never pay anyone for a slot. AIMA states that appointments are booked only by Portuguese state bodies or by the applicant, and that the booking "é gratuito". Anyone selling you an appointment is selling you something they do not have. Be equally wary of unexpected e-mails about appointments or status: AIMA has warned about fraudulent messages, and the usable rule is that legitimate AIMA mail comes from the aima.gov.pt domain. And be most wary of all of anyone offering to *supply* a document you are missing — a lease you do not hold, an employer declaration nobody signed, an address you do not live at. A false document converts a fixable paperwork problem into a refusal, a possible re-entry ban, and criminal liability.

If something goes wrong

  • You realise a document is missing the night before. Get it if you can. If you cannot, weigh two things honestly: the counter may refuse an incomplete file (and you lose the slot), but simply not attending is treated as non-attendance, which AIMA says may lead to refusal of the application — see Missed or Cancelled AIMA Appointment. Attending and being told precisely what is missing at least creates a record and a clear list.
  • The counter refuses your file. Ask, politely and specifically, what was missing, and get it in writing if you can. That list is the starting point for everything that follows, and you will need it to rebook.
  • AIMA requests more documents. Read it, diarise the deadline, send exactly what was asked, keep proof.
  • Your circumstances changed since the visa was issued — the job ended, the address changed, the relationship changed. Do not hide it and hope. It changes what AIMA expects, and it is better handled with evidence of your current situation than discovered at the counter.
  • The application is refused. Read the grounds, note the deadline and the court named in the notification, and get advice quickly. The window is three months and it is not extendable by good intentions. That is a lawyer's job.

Frequently asked questions

What does "complete application" actually mean?

Every element required for your route, present and correct on the day — the forms, the identity documents, the accommodation evidence with its legal basis, the route's anchor document, and whatever your appointment notice adds. The requirement comes from Decreto Regulamentar n.º 84/2007, art. 51.º n.º 13.

Can they really turn me away at the counter?

Yes. That is what the "sob pena de recusa" wording means: the service may refuse to receive an incomplete application. You lose the slot, not your documents.

If a document is missing, is my application rejected forever?

No — and this is the most important correction in this guide. If your application was received and a gap emerges later, you are entitled to be invited to remedy it, the analysis is suspended, and there is a prior hearing of not less than 10 days before any unfavourable decision. Being turned away at the counter and having an application *indeferido* are two different events.

Do I need to bring photographs?

Follow your appointment notice. There is no published nationwide two-photo requirement for residence permits, and the widely repeated "Odivelas and Aveiro" rule could not be sourced to any AIMA document. The facial image is normally captured at the counter.

Do I need a Modelo 4?

Only where your case involves a *termo de responsabilidade* — typically where somebody undertakes responsibility for your subsistence or accommodation. Your route guide and your notice will tell you.

Does the Modelo 4 signature really need recognising?

Yes. It must be recognised by a notary, a lawyer or a *solicitador*. A Modelo 4 signed at the kitchen table is a classic same-day rejection.

Will AIMA keep my originals?

No. They are exhibited and scanned, and you take them home. Modelo 1 expressly certifies that the documents were digitised with the originals exhibited.

Should I bring photocopies too?

Bring them, and keep your own set. Copies cost nothing and occasionally save a day.

Are children fingerprinted?

Assume yes and follow the notice. We could find no published age exemption from biometrics. The only age rule we could confirm is that applicants under 16 are exempt from the criminal-record certificate.

Do both parents have to attend for a child?

No. The request is presented by the legal representative, and for children born in Portugal AIMA says it may be presented by either parent — "por qualquer dos progenitores".

Can my lawyer go instead of me?

A lawyer or representative may present the request for you, and Lojas run dedicated lawyer windows (typically 11h30–12h00, maximum three processes per lawyer). But if biometrics are being captured, you must still appear in person.

Will there be an interpreter?

Do not count on one. We could find no published right to an interpreter at an AIMA residence appointment. Bring a Portuguese-speaking friend if you need one.

Is the appointment free?

Yes. AIMA states plainly that booking an in-person appointment "é gratuito". The application and the card carry fees; the appointment does not.

Where will my card be sent?

To the address on your application, by registered post with acknowledgement of receipt — that is what AIMA's own FAQ says. (The regulation still says the title is always delivered in person, and the fee table prices in-person delivery at €29.90. We flag the contradiction rather than pretending it away.) Either way: the address AIMA holds is where the card goes.

My card never arrived. What now?

CTT leaves a notice and holds the card; uncollected, it returns to AIMA, and the published recovery route is a *convocatória* e-mailed to you to collect it at a Loja. Which means the e-mail on your file has to be current as well. See Update Your Contact Details with AIMA.

The card has a mistake on it. Do I pay again?

If the mistake is the issuing service's error and you complain within 30 days of delivery, a successful complaint gets you a new card free (Decreto Regulamentar n.º 84/2007, art. 72.º). Check the card the day it arrives.

AIMA has blown past its deadline. Is my permit automatically granted?

For an ordinary residence permit, the law still says that if AIMA misses 90 days (grant) or 60 days (renewal) for reasons not attributable to you, the application is deemed granted (art. 82.º n.º 7). This does not apply to family reunification, where tacit approval was repealed. And AIMA will not hand you a card because a clock expired — asserting a deemed grant is a lawyer's job.

Does a successful appointment mean I am approved?

No. It means your application was accepted for analysis. The decision comes later.

Can I travel while I wait?

The receipt is not a travel document — AIMA says so explicitly. AIMA issues no travel declarations and advises travelling with your residence permit. If you do not hold it yet, that is a risk only you can weigh.

Is a junta de freguesia *atestado* enough to prove where I live?

No. AIMA states it is not accepted as evidence. Use AIMA's *Minuta Declaração de Alojamento* and the evidence matching your legal basis of occupation.

Before you go: the night-before checklist

Run this the evening before, not the morning of.

  • Passport (original), valid, in good condition.
  • Residence visa, or your current residence permit.
  • The appointment notice, printed, and re-read line by line.
  • Modelo 1, completed and signed.
  • Modelo 4, if applicable — with the signature recognised by a notary, lawyer or *solicitador*.
  • *Declaração de Alojamento* on AIMA's *minuta*, naming the legal basis of occupation.
  • The evidence that matches that basis: land-registry certificate or access code, the lease, or the host's declaration.
  • If you are not named on the lease: the extra declaration, plus the AT *domicílio fiscal* certificate, less than 30 days old.
  • NIF evidence. NISS evidence, if your route's list requires it.
  • Your route's anchor document, refreshed if it is time-sensitive.
  • Criminal-record certificate, unexpired, apostilled and translated where required (under-16s exempt).
  • Photocopies of everything, plus photographs of every page on your phone.
  • Means of payment, against the current fee table.
  • The office address confirmed, and travel planned to arrive early.
  • Contact details with AIMA confirmed current.
  • No hand cream in the morning.

Portugeasy checks your specific documents against the current AIMA requirements before your appointment and flags what would be rejected. An incomplete file does not just delay you — it can cost you the slot you waited months for, and that is a €29 problem to avoid, not a €29 problem to have.

Sources

Changelog

  • 13 Jul 2026 — Published as a live chapter. Full factual revision against primary sources. Re-sourced the complete-application rule to Decreto Regulamentar n.º 84/2007, art. 51.º n.º 13 and dropped the unsourced "28 April 2025" date. Corrected the dangerous over-claim that an incomplete file means irreversible rejection, and separated it from a refusal to receive at the counter. Dropped the unsourced Odivelas/Aveiro photograph rule. Added the Modelo 4 signature-recognition requirement, the junta de freguesia point, the biometrics deletion-on-refusal rule, the surviving tacit approval for ordinary permits, and the free re-issue for an issuing-service error. Flagged the card-delivery conflict between the regulation and AIMA's own practice rather than resolving it. General information, not legal advice.